Shipping policy

Shipping costs

Postage to Australian addresses is free for all orders over $75. If your order is under $75, the postage cost is based on weight. International shipping is a flat rate of $40.

We currently do not offer express post due to courier delays not currently ensuring fast deliveries.

Delivery timeframes (for Australia only)

Dispatch: 1–3 working days after purchase – all orders
Delivery: Up to 5 working days after dispatch, depending on your location. Rural locations may take up to 2 weeks.

International shipping

International shipping is a flat rate of $40
Please note that delivery to locations other than Australia may take up to 6 weeks.
ONE BIG LOVE is not responsible for border fees, taxes, or customs charges.
All orders are sent via the most trusted and efficient service, Australia Post. if you wish to have your parcel delivered by DHL, please get in touch. Additional shipping charges may apply.

Your shipping details

We recommend providing a work or home address where someone will be available to sign between 9am and 5 pm weekdays. Or just let us know in your order notes that you give authority for the courier to leave your package at the door.